Help and contact

Belink Student · JR Academy Pty Ltd

Account and app help

Cannot sign in? Choose Forgot password on the sign-in screen and check your inbox and junk folder. Never send us your password or verification code.

Delete your account: App → Account → Delete account. Enter your current password and DELETE. Confirmation permanently removes your personal content and signs out all devices.

If an AI answer is interrupted, check history first. A pending request does not mean it was refunded or unused; avoid sending the same question again.

Read our privacy policy

Contact support

We use these details to handle your request. Ask about your account, privacy, deletion or an app problem.