Who we are
Belink is operated by JR Academy Pty Ltd. This policy covers the Belink Student iOS app and the Belink website. Last updated: 27 October 2026.
Information you provide
When you create an account, we store your name, email, a password hash and an account identifier. We store consultation messages, answers and the study background you choose to send, such as education, grades, language evidence, budget and study preferences. Optional website features may also store application documents, bookings, enquiries, profile details and service orders. Do not put passwords, passport numbers, health information or unnecessary sensitive details into an AI conversation.
How we use information
We use account information to sign you in, deliver password-reset messages, protect your account and respond to support requests. Conversation content and confirmed background are used to provide and personalise study advice and let you revisit history. Request identifiers, usage counts, timestamps and settlement records help enforce allowances, diagnose failures and prevent duplicate charges. AI advice can be inaccurate and does not guarantee admission.
AI and service providers
When you send a consultation, the relevant conversation and the background you confirm are sent through our server to configured AI processing providers. Hosting, storage, email and payment providers process the information needed to supply their services. Processing may take place outside Australia. The app does not send your account password to AI providers. Do not send information you do not want processed by an AI service. A fictional prepared example is available without signing in or making an AI request.
Device storage and website analytics
The iOS app stores login credentials, draft questions, confirmed background and pending-request receipts in device-only iOS Keychain storage. It does not include an advertising identifier or advertising SDK. The website separately uses session cookies for authentication and Google Analytics for page usage where enabled; browser privacy controls apply to website analytics. We do not use the Student app to track you across other companies’ apps or websites for advertising.
Access, correction and deletion
In the iOS app, open Account → Delete account, enter your current password and type DELETE. This permanently erases your account identity, profile, chats, study plans and application content from the active service and revokes all sessions. Necessary transaction and settlement records remain under a non-login account reference; deleting an account does not refund payments or cancel third-party services. Stored files are queued for cleanup. Backup copies are removed through backup rotation and are restricted to recovery purposes. For access, correction, legacy uploaded-file removal or privacy complaints, contact us through the Support page. We may need to verify your identity before handling a request.
Retention and security
We keep information while it is needed to provide the service, resolve requests and fulfil applicable record-keeping obligations. We use HTTPS and restrict access to private information. No storage or transmission system is completely secure. Do not share your password. Important changes to this policy will be reflected on this page.